10 things you should know about ikeja electric payments

1. If your meter status indicates a minimum payment requirement, make sure the amount you are recharging is more than the minimum payment requirement otherwise a token will not be issued.

2. If you get a token and the token is not accepted by your meter. Please note that it is only Ikeja electric that can resolve such matters. Give them a call or visit the nearest Ikeja electric business district office to you.

3. If you make a recharge and you did not get a token, you can contact comparelight.com via email, Whatsapp or our phone number for assistance.

4. If you request for a payment reversal, the actual time you get your funds back depends on the bank and the payment gateway. Except if your method of payment was by direct transfer.

5. Know how to calculate your expected units. Click here to find out how! 

6. You can make both prepaid and postpaid ie payments on comparelight.com

7. When making prepaid payments, be sure that you are not entering your old postpaid account number.

8. If you do, the payment will go through and it may take a while to have Ikeja electric transfer the payment.

9. Always check the meter information displayed before you recharge.

10. You can request for a utility bill payment confirmation for banking purposes by contacting us via info@comparelight.com